Product Details

Scan2Maintenance Version 2.20 (90 Day Subscription for 1-25 Scanners)

5.0 average, based on 11 reviews


Product Description


Scan2Maintenance takes the pain out of managing multiple Canon imageFORMULA Scanners across large or multiple sites. Supporting remote monitoring of real-time errors, 22 x Canon imageFORMULA parameters, automated driver & firmware updates and automated inventory reports.



Key features of Scan2Maintenance:



· Remote Monitoring: Monitoring 22 x Canon imageFORMULA parameters including counters, service errors, hardware unit failures, firmware and software versions, status flag etc. 

· Real-time Error Alerts: Send real-time Canon imageFORMULA scanner errors to email with automated links to cause and solutions to error codes. 

· Automate Driver & Firmware Updates: Automatically send driver and firmware update to your scanner fleet.

· Automated Inventory Reports: Automatically generate & schedule full Canon imageFORMULA scanner inventory reports. 

· Unlimited Installations: Scan2Maintenance Server is light weight application (only 20MB disk space required) which can be installed on as may PC’s as you like, no awkward licence keys required. 

· Manage Multiple Sites – Install at multiple locations. Canon imageFORMULA Scanner fleet data is combined from all locations to a central cloud service.  

· Pay-per-use Licensing: 30 day free trial. 90 day run-time subscriptions mean you only pay when the service is running. 

· Dynamic Load Balancing - Innovative Scanner synchronisation algorithm designed to minimise network traffic. 

· Customisable Advertising: promote your Products & Services directly to your customer via dynamic advertising.



Technical Specifications:
  • Scanner Support: ALL Canon imageFORMULA Series Scanners -
  • Remote Monitoring Parameters:
o    Serial Number 
o    Scanner Location        
o    Model Name    
o    Driver Ver        
o    Firmware Ver  
o    Last Sync Date
o    Total Scan Count         
o    LED Backlight on Time
o    Jams in Pickup Section - P001 
o    Jams in Reg Section - P002/006/007  
o    Jams in Eject Section - P004   
o    Parts Replaced by User - Unit1
o    Parts Replaced Pickup Solenoid - Unit2           
o    Parts Replaced Rollers - Unit3 
o    Hardware Error P00n   
o    Hardware Error Description     
o    Last Driver Code         
o    Last Driver Code Description   
o    Date/Time of Last Driver Code
o    Date/Time of Last Status Check          
o    Scanner Connect-Boolean       
o    Number of Double Feeds
  • Automated Reports: Excel (.xls & .xlsx)*
  • Real-time Alert: System Tray pop-up & Email alerts
  • Automatic Driver & Firmware Updates: MSI Installers supported
  • Scan2Maintenance Server Operating Systems: Windows XP, Vista & Windows 7, 8 & 10 with .NET Frameworks version 2.0 or above
  • Scan2Maintenance Client Operating Systems: Windows XP, Vista & Windows 7, 8 & 10
  • Infrastructure Prerequisites:
o    Shared Network folder on WAN or LAN which is accessible by client and server PC.
o    PC Server requires a secure connection to the Internet
  • Licensing: 30 day free trial and 90 day run-time subscriptions
  • Version: 2.0 Build:2 - Rev:7
  • Language Support: English, French & Turkish


Click here to download datasheet

Click here to download Architecture Overview

Click here to learn about Scan2Maintenance SaaS

Quick Set-up Guide

Free Trial Version of Scan2Maintenace is fully featured but limited to 30 days runtime usuage.      

Your Scan2Soft Product is automatically activated once you have completed the purchase process.     

If you are purchasing multiple application licences and want them to be activated against another user account them please email     

Scan2Soft always strive to reduce costs to our customers by supplying our products via Electronic Download.     

If you wish to purchase a CD copy of the software, please contact  

This purchase is for a 90 day runtime subscription for a fleet of 1-25 Canon DR Scanners.   

Product Code: S2S-MAIN-220-25DR

Quantity Discounts

You can save money on this item when you purchase several at a time. The table below shows the minimum quantities required to benefit from this offer, and how much they'll cost.

Quantity Price per unit
4+ €68.95
8+ €139.92

Customer Reviews

1 2 >3 [View All] Average Rating: 5

Great reports

great reporting tool to monitor roller wear

steve :: Oct 16 2014, 10:56 am

great solutions for support our scanner fleet

great solutions for support our scanner fleet

Deejay :: Jan 05 2014, 01:43 am

the missing Canon app?

why isn't this maintenance application supplied with the Canon scanner? this maintenance app is a massive help when supporting multiple scanner at multiple sites

Sagar :: Jan 05 2014, 00:39 am

great maintenance app

great maintenance app, saving us time and money

Denis :: Jan 04 2014, 22:59 pm

amazing tools

scan2maintenance is an amazing tool for managing dispersed DR scanner fleet across multiple sites, very happy with the product

Simon :: Jul 18 2013, 10:29 am

great reseller support tool

I’ve been selling office equipment for a couple of decades now and customers always ask me about reliability data for different vendors & models, to date we’ve had no way to evidence reliability data, well until scanmaintenance came along. Now we can give real data for canon scanners, which gives the customers confidence in their product choice. This is a great reseller support tool, give it a go, you won't be disappointed

Neil :: Jul 12 2013, 13:57 pm

excellent support tool

We’ve been struggled for years trying various remote monitoring tools for our scanner fleet, scan2maintenance is the first usable tool, an excellent support tool, so easy to setup and use, great results. The only downside is it only supports Canon scanners, looking forward to Fujitsu & HP support

Claudia :: Jul 12 2013, 13:32 pm

scanner optimisation tool

with the scan2maintenance tool the guest work is taken out of scanner usuage. We use the tool to monitor scanner optimisation across the different departments to ensure we have correct scanner capacity in the right place.

Tracy :: Jun 21 2013, 09:30 am

Great service tool, 10/10 !!

Scan2soft’s subscription based billing has aligned perfectly with service & support offering. Now the bureau customers can rest assured their scanners are being monitored 24-7 for error codes and intermittent faults. There’s been many occasions when we’ve proactively contacted the customer telling them that one of their scanner requires new rollers. Great service tool, 10/10 !!

Tommi :: May 08 2013, 14:46 pm

has proven itself as a cost effective and powerful support tool

We bundle scan2maintenance subscriptions with our multiple scanner orders to help differentiate our support services from the traditional IT box shifting resellers. The application has proven itself as a cost effective and powerful support tool, giving our customers the reassurance on quick break fix turnaround times.

Oliver :: May 01 2013, 12:57 pm

helping reduce scanner downtime

We’re running 25 scanners across four sites, the Scan2Maintenance app has been a major cost saving to help reduce scanner down time

Joe :: Apr 29 2013, 07:45 am

1 2 >3 [View All] Write a review



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